Senior Manager of Customer Service
Lori Bird joined USA Track & Field in April of 2011 and is responsible for managing the overall responsibilities of the membership area, serving both individual and club members. Assisted by the membership services representative, Bird serves as the primary contact for all USATF local associations and provides ongoing training sessions for membership. Additional duties include ongoing mailings and email communication, monthly member promotions, the corporate sponsor/membership program and the club practice insurance program.
Before arriving at USATF, Bird spent most of her career as a marketing manager for companies such as Resort Condominiums International (Indianapolis, Ind.) and The Weather Channel (Atlanta, Ga.).
Bird graduated from Indiana University in Bloomington in 1987 with a bachelor’s degree in criminal justice.
She currently resides in Indianapolis.
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